A voice portal is a software application that uses speech recognition technology to provide information to callers. Using a combination of speech recognition and text-to-speech technology, the application lets callers request specific information, such as news, weather, traffic reports, or email, which is read by the application, to the caller. Voice portals can also allow callers to conduct transactions, such as trade stocks or manage bank accounts. Callers can also use voice portals to purchase products or services. Voice portals essentially allow callers to perform functions that they might otherwise do using the Internet or other methods. Additionally, the application can be used to authenticate callers by matching their “voiceprint” to one on file, for security purposes.