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Glossary

Quality

Reference of professional quality terms.

Topics Quality

Terms listing

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A

Academic Quality Improvement Project (AQIP)Acceptance number Acceptance quality limit (AQL)Acceptance sampling Acceptance sampling plan Accreditation Accreditation body Accuracy ACLASS Accreditation Services Activity-based costing Activity network diagram Advanced Product Quality Planning (APQP)Adverse event Affinity diagram Agile Agility Alignment American Association for Laboratory Accreditation (A2LA)American Customer Satisfaction Index (ACSI)American National Standards Institute-American Society for Quality (ANSI-ASQ)American National Standards Institute (ANSI)American Society for Nondestructive Testing (ASNT)American Society for Quality (ASQ)American Society for Quality Control (ASQC)American Society for Testing and Materials (ASTM)American Society for Testing and Materials (ASTM) International American Society for Training and Development (ASTD)American standard code for information interchange (ASCII)Analysis of means (ANOM)Analysis of variance (ANOVA)Andon board ANSI ACS X12 Appraisal cost Arrow diagram AS9100 Asia Pacific Laboratory Accreditation Cooperation (APLAC)Assessment Assignable cause Assn. for Quality and Participation (AQP)Attribute data Attributes, method of Audit Automotive Industry Action Group (AIAG)Autonomation Availability Average chart Average outgoing quality (AOQ)Average outgoing quality limit (AOQL)Average run lengths (ARL)Average sample number (ASN)Average total inspection (ATI)

C

C-chart Calibration Capability Capability maturity model (CMM)Capacity constraint resources Cascading CASCO Cause Cause analysis Cause and effect diagram CE marking Cell Cellular manufacturing Centerline Central tendency Certification Certified biomedical auditor (CBA)Certified calibration technician (CCT)Certified HACCP auditor (CHA)Certified manager of quality/organizational excellence (CMQ/OE)Certified pharmaceutical good manufacturing practices (GMP) professional Certified quality auditor (CQA)Certified quality engineer (CQE)Certified quality improvement associate (CQIA)Certified quality inspector (CQI)Certified quality process analyst (CQPA)Certified quality technician (CQT)Certified reliability engineer (CRE)Certified Six Sigma Black Belt (CSSBB)Certified Six Sigma Green Belt (CSSGB)Certified Six Sigma Master Black Belt (CSSMBB)Certified Six Sigma Yellow Belt (CSSYB)Certified software quality engineer (CSQE)Certified supplier quality professional (CSQP)Chain reaction Chain sampling plan Champion Change agent Change management Changeover Changeover time Characteristic Chart Charter Check sheet Checklist Classification of defects Closed-loop corrective action (CLCA)Code of conduct Common causes Company culture Complaint tracking Compliance Computer aided design (CAD)Computer aided engineering (CAE)Concurrent engineering (CE)Conflict resolution Conformance Conformitè Europëenne Mark (CE Mark)Conformity assessment Consensus Constraint Constraints management Consultant Consumer Consumer's risk Continuous flow production Continuous improvement (CI)Continuous quality improvement (CQI)Continuous sampling plan Control chart Control limits Control plan (CP)Coordinate measuring machine (CMM)Corporate governance Corrective action Corrective action recommendation (CAR)Correlation (statistical)Cost of poor quality (COPQ)Cost of quality (COQ)Count chart Count per unit chart Cp Cpk index Critical incident Critical processes Cross functional Cross pilot Cultural resistance Culture change Culture, organizational Cumulative sum control chart (CUSUM)Current good manufacturing practices (CGMP)Customer Customer delight Customer experiment Customer relationship management (CRM)Customer satisfaction Customer-supplier model (CSM)Customer-supplier partnership Cycle Cycle time

J

JidohkaJISQ 9100 Job instruction Judgment inspection Juran trilogy Just-in-time (JIT) manufacturing Just-in-time (JIT) training

K

KaizenKanbanKano model Key performance indicator (KPI)Key process Key process characteristic Key product characteristic Key results area Kitting Kruskal-Wallis test

P

P chart Painted floor Parallel operation Pareto chart Partnership/alliance Parts per million (PPM)PDCA cycle Percent chart Performance standard Physical transformation task Pitch Plan-do-check-act (PDCA) cycle Point kaizenPoint of use Poisson distribution Poka-yokePolicy Precision Prevention cost Prevention versus detection Preventive action Probability of rejection Probability (statistical)Problem concentration diagram Problem solving Procedure Process Process analysis Process average quality Process capability Process capability index Process control Process decision program chart (PDPC)Process flow diagram Process improvement Process improvement team Process kaizenProcess management Process map Process owner Process performance management (PPM)Process quality Process re-engineering Process view of work Product audit Product or service liability Product warranty Production (analysis) board Production part approval process (PPAP)Production smoothing Productivity Profound knowledge, system of Project management Project planning tools Project team Proportion chart Pull system

S

SAE International Safety Sample Sample size [n]Sample standard deviation chart (S chart)Sampling at random Sampling, double Sampling, multiple Sampling, single Sampling, unit Sanitizing Satisfier Scatter diagram Scientific management/approach Scorecard SeibanSelf-directed work team (SDWT)Sentinel event Service level agreement Seven new management and planning tools Seven tools of quality Seven wastes Shadow board Shainin System Shewhart cycle Sifting Sigma Signal to noise ratio (S/N ratio)Simulation Single-minute exchange of dies Single-piece flow SIPOC diagram Six Sigma quality Six Sigma tools Small business SMART matrix Social responsibility Software quality assurance (SQA)Sort Spaghetti diagram Special causes Special characteristic Specification Sponsor Stages of team growth Stakeholder Standard Standard deviation (statistical)Standard in-process stock Standard work Standard work instructions Standardization Statistical process control (SPC)Statistical quality control (SQC)Statistics Stop the line authority Strategic planning Stratification Strengths, weaknesses, opportunities, threats (SWOT) analysis Stretch goals Structural variation Suboptimization Success and effects diagram Supermarket Supplier Supplier quality Supplier quality assurance Supplier quality management Supply chain Surveillance Survey Sustain Symptom System System kaizen

U

U chart Unit Upper control limit (UCL)Uptime

W

Waste Weighed voting Wilcoxon Mann-Whitney test Work in process Work team Working sequence World-class quality

X

Y

Z

Z1.4 and Z1.9 Zero defects

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Terms total # 664

Permanent link Quality - Creation date 2020-07-09